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Shipping and Returns

Shipping

All items with the exception of Ammunition will be shipped via USPS (Ammunition will be shipped using Fed-Ex ground).

Firearm Shipments

We ship only to valid FFL dealers.

Firearms cannot be shipped to a P.O. Box.

The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

  • A legal resident of the state in which you are ordering.
  • 21 years of age or older to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.

Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Triumph Sporting Arms LLC  has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Triumph Sporting Arms LLC. Additional shipping charges will apply to orders that need to be reshipped.

SHIPPING RESTRICTIONS

  • PSA will not ship ANY items to the District of Columbia (Washington D.C.).
  • PSA will not ship ANY items to the state of Massachusetts.
  • PSA will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
  • PSA will not ship ANY AR or AK Firearms (Including Receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.
  • PSA will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
  • No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% fee.
  • All firearms sales to Puerto Rico residents are subject to review. Please send in a copy of your Puerto Rico-Issued weapons license after placing your order to sales@triumphguns.com . Allow up to 3-5 business days for additional processing.
  • Stripped lower receivers will NOT be shipped to the following states:
    • Colorado (Boulder, Denver, Vail)
    • Connecticut
    • Massachusetts
  • Complete AR and AK receivers will NOT be shipped to the following states:
    • California
    • Colorado (Boulder, Denver, Vail)
    • Connecticut
    • Maryland
    • New Jersey
    • New York
  • Non-Compliant AR & AK models will NOT be shipped to the following states:
    • California (No “assault weapons” can be shipped.)
    • Colorado (Boulder, Denver, Vail)
    • Connecticut
    • Maryland
    • New Jersey
    • New York

Please note that Triumph Sporting Arms LLC DOES NOT ship high-capacity magazines with firearms to the states listed above. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

SHIPPING RESTRICTION EXCEPTIONS

  • Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the firearm will be used in the execution of the L.E.O.'s duties. PSA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
  • Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
  • Triumph Sporting Arms LLC does NOT ship directly to L.E.O.’s; the order must go to an FFL. Triumph Sporting Arms LLC does NOT make exceptions for this policy.

P.O. Box Shipments/Restrictions

Firearms cannot be shipped to a P.O. Box.

PSA abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  • Minor Blast/Minor Projection Hazard — Ammunition
  • Oxidizing Substances — Batteries
  • Flammable Solids — Black Powder
  • Flammable and combustible liquid — Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Magazine Ordering Restrictions

Triumph Sporting Arms LLC abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.

STATES WITH APPLIED MAGAZINE RESTRICTIONS

  • California — No magazines greater than 10 rounds
  • Colorado — No magazines greater than 15 rounds, effective July 1st, 2013
    • Boulder — No magazines greater than 10 rounds
  • Connecticut — 10 Rounds and less with a valid permit.
  • Hawaii — No magazines greater than 10 rounds
  • Illinois (North Chicago) — No rifle magazines greater than 16 rounds
    • Aurora, Skokie, Chicago, Evanston — No rifle magazines greater than 15 rounds
    • Highland Park, Cook County, Dolton, Homewood, Deerfield — No rifle magazines greater than 10 rounds
    • Deerfield — No shotgun magazines over 5 rounds
  • Indiana (South Bend) — No magazines greater than 15 rounds
  • Maryland — No magazines greater than 10 rounds October 1st, 2013
  • Massachusetts — No sales. PSA will not ship ANY items to the state of Massachusetts.
  • New York — No magazines greater than 10 rounds
  • New Jersey — No magazines greater than 15 rounds
  • Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
  • Washington D.C. — No Sales.PSA will not ship ANY items to the District of Columbia.

PSA will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with PSA directly.

MAGAZINE RESTRICTION EXCEPTIONS

  • Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the magazine will either be used in the execution of the L.E.O.'s duties, or off duty. PSA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
  • Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.

Ammunition Ordering Restrictions

Triumph Sporting Arms LLC abides by all state regulations regarding the sale of ammunition.

  • You agree and accept all policies described in our Terms of Use.
  • You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
  • By purchasing ammunition, you are not violating any local, state, or federal laws.
  • You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
  • You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
  • You have never been committed to any mental institution, or been adjudicated as mentally defective. You will not sell ammunition to any minor.
  • You cannot have ammunition shipped to a post office box.
  • You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.
  • Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled and a 5% restocking fee will be charged.

WE WILL NOT SHIP AMMUNITION TO THE FOLLOWING AREAS:

  • California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
  • Connecticut — No sales without a valid permit.
  • Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
  • Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
  • Illinois — No sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID's.
  • Massachusetts — No sales. PSA will not ship ANY items to the state of Massachusetts.
  • Maryland — No Sales to the City of Annapolis and Montgomery County
  • New York — No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
  • New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
  • Puerto Rico —No Sales. Ammunition must be shipped to a freight forwarder.
  • Washington D.C. — No sales. PSA will not ship ANY items to the District of Columbia.

This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions.

Other Ordering Restrictions

  • Alaska — No tannerite sales.
  • Hawaii — No magazines greater than 10 rounds. No AR or AK pistol sales.
  • Maryland — No tannerite sales.
  • Massachusetts — No sales.
  • Minnesota — The following firearms are prohibited in the state of Minnesota: GSG Rimfire pistols, Walther Rimfire Pistols, Cobra, Phoenix Arms, and Heritage Arms.
  • Ohio — No Mossberg 590 Shockwave or Remington Tac-14 shotguns.
  • Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
  • Washington D.C. — No sales.

 

ALL AMMUNITION SALES ARE FINAL

Returns

Returns will only be accepted for merchandise found defective immediately upon receipt. Triumph Sporting Arms LLC  will provide YOUR CHOICE of a replacement item (pending availability) or full refund on all non-firearm products found defective upon receipt. Triumph Sporting Arms LLC  will not claim any responsibility for items damaged in shipping. For items damaged in shipping, Users need to file a claim with the carrier. If you receive a defective item, please immediately call the shop at 972-951-1077 to request a return label.

VERY IMPORTANT- FIREARM RETURNS!!

Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. PLEASE DO NOT SEND DEFECTIVE FIREARMS DIRECTLY TO Triumph Sporting Arms LLC  . Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.

 

BY USING AND ORDERING FROM OUR SITE, USER AGREES TO THESE TERMS

 

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